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The Junior Navigators Volunteer Program is designated for high school students (15-18 years old) looking to gain community service hours. Volunteers will provide information and assistance to passengers, visitors and members of the general public at Lehigh Valley International Airport (ABE).

Duties:

  • Be sincere in the offer of service and take commitment seriously
  • Be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform
  • Meet and greet passengers and stand in key locations so the public may easily approach you for directions or assistance
  • Answer telephone inquiries and questions from the general public
  • Address feedback (i.e. compliments, suggestions and complaints) by notifying the coordinator
  • Fill brochure racks and keep inventory of magazines
  • Keep Main Terminal clean and tidy by picking up trash, pushing wheelchairs and luggage carts back into their stations
  • Assist coordinator with internal events at the airport

Requirements:

  • Volunteer a minimum of two (2) hours every week and keep an accurate record of hours
  • Work and participate in training programs and meetings, relevant to the volunteer program
  • Be between the ages of 15 years and 18 years and provide photo ID (student ID or driver’s license)
  • Provide own transportation to/from airport
  • Be reliable and prompt
  • When unable to fulfill duties, volunteer will notify the coordinator as early as possible
  • Be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform
  • Strictly adhere to security regulations and abide by policies of the Authority
  • Must successfully complete interview and training to receive a Volunteer Program Badge

Junior Navigators Volunteer Program Application

More Information

If you would like more information concerning the Navigators Volunteer program, please contact Paula Bonstein at 610-231-5224 or email. To become a volunteer, please complete this form and return it to:

Lehigh-Northampton Airport Authority
Attn: Navigators Volunteer Program
3311 Airport Road
Allentown, PA 18109-3040

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