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The Junior Navigators Volunteer Program is designated for high school students (15-18 years old) looking to gain community service hours. Volunteers will provide information and assistance to passengers, visitors and members of the general public at Lehigh Valley International Airport (ABE).
Junior Navigators Volunteer Program Application
Duties
- Be sincere in the offer of service and take commitment seriously
- Be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform
- Meet and greet passengers and stand in key locations so the public may easily approach you for directions or assistance
- Answer telephone inquiries and questions from the general public
- Address feedback (i.e. compliments, suggestions, and complaints) by notifying the coordinator
- Fill brochure racks and keep inventory of magazines
- Keep Main Terminal clean and tidy by picking up trash, returning wheelchairs and luggage carts back into their stations
- Assist coordinator with internal events at the airport
Requirements
- Volunteer a minimum of two (2) hours every week and keep an accurate record of hours
- Work and participate in training programs and meetings, relevant to the volunteer program
- Be between the ages of 15 years and 18 years and provide photo ID (student ID or driver’s license)
- Provide own transportation to/from airport
- Be reliable and prompt
- When unable to fulfill duties, volunteer will notify the coordinator as early as possible
- Be friendly and courteous, and display a professional attitude and appearance while on duty and in uniform
- Strictly adhere to security regulations and abide by policies of the Authority
- Must successfully complete interview and training to receive a Volunteer Program Badge
